Marmic Fire & Safety
Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!
Marmic Fire & Safety® is a leading fire protection provider in the nation. We supply fire hazard products and services adhering to all OSHA, NFPA, and government-mandated codes. Your safety is our mission as we provide NICET certified technicians to keep your business compliant. After 70 years in the business, our knowledgeable team offers reliable and consistent service to small and enterprise businesses alike. We are a fast-growing organization that has doubled our geography footprint and customer base over the past 24 months both organically and via acquisition.
Benefits & Perks
At Marmic Fire and Safety, we offer more than just competitive pay. As a full-time employee, you'll enjoy a range of great benefits, including the below. Join us and enjoy a rewarding career with excellent perks!
Employee Ownership Program.
Weekly paychecks.
401K plan with up to a 4% company match.
Medical, Dental and Vision Insurance effective the first of the month following your start date.
Tele-health services if healthcare coverage is elected.
Accrual of up to 13 days of Paid Time Off (PTO) in your first year.
7 Paid Holidays.
All necessary tools and equipment to perform your job.
Position Summary:
The Billing Supervisor - National Accounts at Marmic Fire & Safety is responsible for overseeing the billing function for national accounts, including all associated staff. This role ensures the development and implementation of policies and procedures for timely and accurate billing. The supervisor will manage billing operations, resolve discrepancies, and improve processes to maintain accurate accounts receivables and enhance financial performance.
Core Responsibilities:
- Supervisory Responsibilities:
- Lead and manage a team of billing specialists, providing guidance, training, and support to ensure efficient operations.
- Develop and implement billing policies and procedures to ensure accuracy and timeliness in billing for national accounts.
- Foster a collaborative team environment that values expertise and continuous improvement.
- Billing Management:
- Oversee the investigation and resolution of billing discrepancies and errors, ensuring prompt and accurate resolution.
- Ensure all billing entries are accurately and timely entered into the ERP system.
- Troubleshoot billing issues, working with accounts receivable to monitor controls and streamline processes.
- Process Improvement:
- Continuously improve billing and collections processes, focusing on maintaining current and accurate accounts receivables and effective invoicing and payment applications.
- Lead efforts to reduce risk exposure and days sales outstanding (DSO).
- Manage bad debt reserves, review past dues, monitor trends, and handle credit holds and requests for credit lines.
- Administrative Duties:
- Process liens, lien waivers, and bankruptcies, and manage customer accounts sent to collections.
- Oversee the transition of acquired receivables and businesses into Marmic, assessing risks and handling open deductions and credits.
- Ensure that standard operating procedures (SOPs) are in place and that the team is trained and knowledgeable in these processes.
- Reporting and Analysis:
- Review and analyze month-end reports, including aging trends, status on top accounts, comparative analysis, and roll forwards.
- Monitor and report on billing metrics, making recommendations for improvements as needed.
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Minimum Qualifications:
- 5+ years of experience in a billing function or related role.
- Proficient in Microsoft Excel and other reporting/analysis tools.
- Strong communication skills with demonstrated success in leading teams and working cross-functionally.
- Ability to manage multiple commitments and time-sensitive priorities in a fast-paced environment.
- Sound judgment with exceptional problem-solving skills and the ability to work well under pressure.
- Process-oriented mindset with a focus on continuous improvement.
Preferred Qualifications:
- Bachelor’s degree in business, accounting, finance, or a related field preferred.
- Experience with ERP systems and billing software.
- Knowledge of industry-specific billing practices and regulations.
Equal Opportunity Employer:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Who We Are:
Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter.
After decades of practicing customer-centric service JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, indeed, the nation. In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression, MFS competes with the top fire protection companies in the country.
Few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing.
