Position Summary:
The Field Sales Representative - Core Services (FSRC) at Marmic Fire and Safety will focus on promoting and selling the company's core fire protection and safety services to new and existing clients within a designated territory. This role is essential for driving business growth, enhancing customer satisfaction, and ensuring the effective delivery of core services such as fire alarm systems, sprinkler systems, and safety inspections. The FSRC will be responsible for developing client relationships, identifying service needs, and achieving sales targets while ensuring high standards of service delivery and client engagement.
Core Responsibilities:
Core Services Sales Development:
Identify and target potential clients for core fire protection services, including fire alarm systems, sprinkler systems, and safety inspections, within the assigned territory.
Develop and implement sales strategies to generate leads, acquire new clients, and expand business with existing customers.
Conduct needs assessments to understand clients’ core service requirements and tailor solutions to meet their specific needs.
Client Relationship Management:
Build and maintain strong, long-term relationships with clients, acting as their primary contact for core services and support.
Regularly engage with clients to ensure satisfaction, address concerns, and identify opportunities for upselling or cross-selling additional services.
Provide exceptional customer service by offering timely and effective solutions to client issues and inquiries.
Sales Presentations and Proposals:
Prepare and deliver detailed sales presentations and proposals that highlight the benefits and features of Marmic Fire and Safety’s core services.
Customize proposals based on client requirements and project specifications, ensuring they are aligned with client needs and budget constraints.
Negotiate terms and close sales agreements in accordance with company policies and pricing structures.
Product and Service Expertise:
Maintain a thorough understanding of Marmic Fire and Safety’s core services, including their applications, benefits, and compliance with industry regulations.
Stay current on industry trends, technological advancements, and regulatory changes to provide informed recommendations and solutions to clients.
Serve as a subject matter expert on core services, offering guidance and support to clients and internal teams.
Sales Reporting and Performance Tracking:
Track and report on sales activities, pipeline status, and performance metrics related to core services.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Prepare and present regular sales reports to management, highlighting achievements, challenges, and strategic recommendations.
Market Engagement and Networking:
Represent Marmic Fire and Safety at industry events, trade shows, and local networking opportunities to enhance brand visibility and generate leads.
Collaborate with marketing and operations teams to support promotional activities and ensure alignment with sales strategies.
Gather market intelligence and client feedback to inform service improvements and business development efforts.
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Minimum Qualifications:
Bachelor’s degree in Business, Marketing, or a related field.
Minimum of 3-5 years of experience in field sales, with 1 -2 years within the fire protection industry.
Proven track record of achieving sales targets and driving revenue growth.
Strong knowledge of fire protection and safety products, solutions, and industry regulations.
Excellent communication, negotiation, and interpersonal skills, with the ability to build and maintain relationships with diverse clients.
Self-motivated, results-oriented, and able to work independently with minimal supervision.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
Preferred Qualifications:
Benefits & Perks:
Beyond competitive pay, you can receive other great perks. We offer the following featured benefits for full-time employees:
Paid Weekly.
Company paid training programs and on-the-job training.
Sign-on bonus potential.
Tele-Health services if Healthcare coverage is elected.
401K plan with up to a 4% company match.
Vision, Life, Dental, Accidental, Long-Term and Short-Term Disability.
19 days of PTO and Paid Holidays.
Company Cell Phone and additional IT tools.
Company Uniform and Boot allowance.
A company vehicle, with maintenance care and fuel card.
All necessary tools and equipment to perform the job.
Equal Opportunity Employer:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Who We Are:
Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter.
After decades of practicing customer-centric service, JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, indeed, the nation. In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression, MFS competes with the top fire protection companies in the country. Few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing.
